Ach67 Privacy Policy

Under ach67's privacy policy, we collect various types of information from you. This data broadly falls into two categories — what you provide voluntarily and what is collected automatically while you use the platform.

Directly Provided Information:

• Full name, date of birth, email address, and mobile number provided at registration.
• Copies of national ID (NID), passport, or driving licence submitted for KYC verification.
• Payment details provided during deposits and withdrawals (Mobile Banking, Nagad, Rocket numbers).
• Messages and complaint details submitted to support.

Automatically collected information:

• IP address, browser type and version, device model.
• Time spent on the site, pages visited, and number of games played.
• Login date and time, session ID.
• Data collected from cookies and local storage.

Under ach67's privacy policy, your data is used only for specific, legitimate purposes. It is never used for unnecessary or unauthorised purposes.

Ach67 never sells your personal data to third parties. However, limited sharing may occur in certain specific circumstances.

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions.
• Law Enforcement Agencies: Data may be disclosed when required by a court order or other legal obligation.
• Technology Partners: Limited data may be shared with trusted partners handling hosting and security services — all bound by strict confidentiality agreements.
• Business Changes: In the event of a company merger or acquisition, users will be notified in advance.

Ach67 uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies.

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language and game settings. These can be disabled.
• Analytics Cookies: Used to understand which pages you spend the most time on. These are also optional.
• Cookies can be deleted or blocked at any time through your browser settings.
• Disabling cookies may limit certain features of the platform.

Under ach67's privacy policy, your data is not kept longer than necessary. However, certain information must be retained for a defined period to meet legal obligations.

• Your profile data is retained for as long as your account remains active.
• Financial transaction records are generally retained for 5–7 years for legal compliance purposes.
• KYC documents may be retained for up to 5 years after account closure.
• Support messages may be retained for up to 3 years.
• Gaming logs and session data are automatically deleted after 12 months.
• Upon receiving an account deletion request, we delete all data not subject to legal retention requirements within 30 days.

As an ach67 account holder, you have several rights over your own data. We respect these rights and respond as promptly as possible.

• Right to Know: You can ask us what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data, subject to specific conditions.
• Right to Restrict Processing: In certain circumstances, you can request that the use of your data be restricted.
• Right to Opt-Out: You can opt out of marketing communications at any time.
• Right to Portability: You can request a copy of the data we hold about you.

Ach67's privacy policy takes the protection of minors very seriously. Our platform is strictly for users aged 18 and above.

• Age verification is carried out at the time of registration.
• KYC documents may be requested in suspicious cases.
• If parents have any concerns, they can reach us at [email protected].

Ach67 uses multiple layers of technical and administrative security measures to protect your data.

• 256-bit SSL Encryption: All data transfers occur through secure channels.
• Two-Factor Authentication (2FA): Prevents unauthorised access to your account.
• Regular Security Audits: Systems are regularly audited by third-party security experts.
• Access Control: Only authorized personnel have access to specific data.
• Firewall & DDoS Protection: To protect against server attacks.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

Ach67's platform uses certain third-party payment gateways and technology services, each of which has its own privacy policy.

• Payment providers (Mobile Banking, Nagad, Rocket) operate under their own independent policies.
• Game software providers receive only the data necessary to operate the games.
• All third-party partners are bound by strict data processing agreements.
• ach67 is not directly liable for third-party data breaches, but we will take prompt action.

Ach67 may update this privacy policy at any time as needed. You will be notified in advance of any significant changes.

• A notice will be sent via email or displayed on the platform before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• To request a copy of a previous policy, please contact support.

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please get in touch with us.

• Please use "Privacy Request" as the subject line of your email.
• Please send your request from your registered email address to make identity verification easier.
• Additional verification details may be requested for complex cases.